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FREE SHIPPING ON ORDERS OVER $300
FREE SHIPPING ON ORDERS OVER $300

Shipping Policy

SHIPPING

(Free Shipping for order above $300.00)

Chef Works will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

Chef Works Pte Ltd is located at 3b Temple Street, Chinatown. Orders received after 5:00 pm Singapore time will be processed the next business day.

The above fulfilment times do not include transit time. Please add additional time for shipping.

Majority of orders, unless specified, will ship out via local van and can take up to 2 additional business days to receive after fulfilment.

 

Payment Options

  • We accept MasterCard, Visa.
    • No minimum order, except where specified.

    Embroidery Orders

    • Your logo can be embroidered on most garments. We prefer that you email your artwork in a JPEG format, along with your Pantone/PMS/Madeira colors (if applicable), to orders@chefworks.com.sg . Your logo will remain on file for your future orders.
    • There is a one-time digitizing setup fee: SGD50. (Additional charges may be incurred if you make changes or adjustments to the logo that requires re-digitizing. Please call for more details.)
    • For every logo we digitize, we can send you an electronic digital sew out at no cost to you. This is provided for your approval prior to embroidering your garment.
    • Each standard size logo is SGD$10.00 (Logo prices vary depending on logo size.)
    • The cost for one line of embroidery is SGD$6.00.
    • Embroidered orders are non-returnable.

    Sizing and Measurements

    • The garment will be larger than the body measurements in order to provide for comfortable movement.
    • Please note that our sizes are US sizes therefore expect them to be larger than you are used to in Asia.
    • To get the best fit, stand straight and relax.
    • Chest: Measure from the fullest part of the chest/bust with your arms down.
    • Waist: Measure around your natural waistline above the hips.
    • Hips: Measure around the fullest part of the hips.
    • Inseam: Measure from the base of the crotch to the bottom end of your pants. Or select a pair of pants that fits you well and measure along the inside leg seam from the crotch to the bottom of the hem.
    • If you have any questions about sizing, please call the office number at (65) 6270-4120.

    International Orders

    • Chef Works can currently be found in over 60 countries around the world. If there is not an official Chef Works distributor in your area, please order online through this website.
    • Chef Works is not responsible, in any way, for any import duties or charges at the destination country.
    • Any questions or requests regarding country of origin certificates and duties should be presented to Chef Works before shipment is made. As shipments are often sent out the same day that the order is received, international customers are advised to present their questions as close as possible to placing the order.

    Back Orders

    Chef Works carries large inventories in stock; however, occasionally a shortage will occur. It is our policy to fill back orders as soon as the merchandise is available, unless otherwise specified.